Success stories
Meet the companies growing with Orbina
Orbina empowers brands to automate customer interactions, increase revenue, and deliver scalable omnichannel experiences through AI agent orchestration.
Our customer retention performance is at its highest level.
Organizations using Orbina were already strong at engaging customers, but a significant portion of their teams’ time was spent managing fragmented tools, manual workflows, and repetitive requests. Orbina gave that time back.
By orchestrating customer conversations with real operational systems, teams now focus on what truly matters: understanding customers, acting faster, and creating experiences that drive long-term loyalty.
Our customers consistently tell us that their customer operations have become noticeably more efficient and insightful.
What they don’t always see is that the volume of interactions hasn’t changed, Orbina simply enables teams to analyze, respond, and act intelligently instead of spending hours on operational overhead.
Merve Demirkıran
Customer Experience Manager
Martı reduced call center workload by 80% using AI-powered customer support.
Turkey’s leading micro-mobility platform serving 5M+ users transformed high-volume support operations with Orbina AI agents, optimizing costs and service quality during peak demand.
51 - 200 Employees
Mobility
Türkiye
Kiwi & Aprilla achieved 24/7 customer coverage without adding support staff.
51 - 200 Employees
Consumer Electronics
Türkiye
Studio Hfit28 deployed AI customer support in minutes and resolved inquiries 75% faster.
With no-code integration, Orbina handled peak membership inquiries at scale while maintaining high customer satisfaction during rapid growth periods.
11 - 20 Employees
Fitness
Türkiye
Nossa increased e-commerce revenue by 10% through AI-driven shopping personalization.
Orbina transformed customer conversations into a proactive sales channel with real-time product recommendations and autonomous support resolution.
51 - 200 Employees
Fashion E-commerce
Türkiye
How Koton delivered AI-powered personal styling across 40,000+ products at scale.
Orbina enabled hyper-personalized outfit recommendations across a large-scale loyalty customer base, driving higher basket sizes and repeat purchases.
Enterprise
Fashion E-commerce
Global
How Markastok Group unified multi-brand customer experience across 4 fashion brands.
Orbina centralized omnichannel customer communication while preserving brand-specific tone and consistency across WhatsApp, Instagram, and web chat.
51 - 200 Employees
Fashion Group
Türkiye
How NDesign automated multilingual customer support with 70% AI-managed interactions.
Orbina delivered globally scalable customer experience with automatic language detection and near-instant response times.
51 - 200 Employees
Architecture & Design
Türkiye
How Touche resolved 60,000+ return cases in one month using AI automation.
Orbina streamlined return management with real-time status tracking, reducing response times to seconds and restoring customer trust at scale.
51 - 200 Employees
Architecture & Design
Türkiye
See what Orbina can do for your business.
Turn AI into a system that doesn’t just respond but acts.