Join 100+ teams building smarter customer experience without the complexity.

How it works

From intent to action in one intelligent flow.

From intent to action in one intelligent flow.

Understand intent. AI agents interpret user intent across chat, email, and all of the documents.

Understand intent. AI agents interpret user intent across chat, email, and all of the documents.

Analyze context. Orbina connects to CRMs, ERPs, databases, and knowledge bases to build full context.

Analyze context. Orbina connects to CRMs, ERPs, databases, and knowledge bases to build full context.

Decide & Act. Using AI orchestration and business logic, agents determine the best next action.

Decide & Act. Using AI orchestration and business logic, agents determine the best next action.

Customer data isn't fragmented.
Systems are.

Orbina is the AI orchestration layer that turns scattered signals into coordinated action.

Not just replies. Not just workflows.
Real decisions. Real actions.
Executed across CRM, support, marketing, and operations, in one flow.

Because customers don’t experience tools.
They experience outcomes.

And outcomes need orchestration.

Dilara Kaplan

CEO at Orbina

Customer data isn't fragmented.
Systems are.

Orbina is the AI orchestration layer that turns scattered signals into coordinated action.

Not just replies. Not just workflows.
Real decisions. Real actions.
Executed across CRM, support, marketing, and operations, in one flow.

Because customers don’t experience tools.
They experience outcomes.

And outcomes need orchestration.

Dilara Kaplan

CEO at Orbina

Customer data isn't fragmented.
Systems are.

Orbina is the AI orchestration layer that turns scattered signals into coordinated action.

Not just replies. Not just workflows.
Real decisions. Real actions.
Executed across CRM, support, marketing, and operations, in one flow.

Because customers don’t experience tools.
They experience outcomes.

And outcomes need orchestration.

Dilara Kaplan

CEO at Orbina

Customer data isn't fragmented.
Systems are.

Orbina is the AI orchestration layer that turns scattered signals into coordinated action.

Not just replies. Not just workflows.
Real decisions. Real actions.
Executed across CRM, support, marketing, and operations, in one flow.

Because customers don’t experience tools.
They experience outcomes.

And outcomes need orchestration.

Dilara Kaplan

CEO at Orbina

What is Orbina?

More than a chatbot.
A decision-making AI platform.

Traditional chatbots respond. Orbina goes further.

Orbina orchestrates multiple AI agents, connects them to your systems, and enables them to understand intent, analyze context, make decisions, and execute actions — in real time.

From customer support to document processing, Orbina acts as a digital teammate that works across channels, systems, and languages.

Conversation-led reporting

See how real customer conversations evolve across topics, time, and channels.

Topic-level intelligence

Track volume, sentiment, and shifts per topic — not vanity metrics.

Decision-ready analytics

Every report is built to explain what’s happening and what to do next.

What is Orbina?

More than a chatbot.
A decision-making AI platform.

Traditional chatbots respond. Orbina goes further.

Orbina orchestrates multiple AI agents, connects them to your systems, and enables them to understand intent, analyze context, make decisions, and execute actions — in real time.

From customer support to document processing, Orbina acts as a digital teammate that works across channels, systems, and languages.

Conversation-led reporting

See how real customer conversations evolve across topics, time, and channels.

Topic-level intelligence

Track volume, sentiment, and shifts per topic — not vanity metrics.

Decision-ready analytics

Every report is built to explain what’s happening and what to do next.

Features

AI infrastructure that connects systems to action.

Connect live systems via webhooks or turn any file into usable context all in one orchestration layer.

AI Actions

AI Actions

Connect via webhooks. Deliver live data and updates instantly.

Insert your API URL

URL

Select your HTTP method

Method

Orbina learns faster than ever

Orbina learns faster than ever

Upload anything. One click, any format, perfect quality maintained.

Connect everything you already use.

Connect your way

Connect your way

Hundreds of integrations. Orbina connects with your data sources, warehouses, and tools. No migration, no manual exports.

Connect to any MCP server

Connect to any MCP server

Model Context Protocol. Orchestrate AI models, data sources, and business systems through a single layer.

Match your style

Match your style

Custom Branding. Upload your assets once and everything matches automatically.

Brand settings

Theme Colors

Primary color

User message box

Brand settings

Trigger & Logo

Upload your logo

Set your trigger

Brand language

Initial message

Hello 👋, It's Orbina AI Assistant here! How can I help you today?

Set your initial message

Brand settings

Theme Colors

Primary color

User message box

Brand settings

Trigger & Logo

Upload your logo

Set your trigger

Brand language

Initial message

Hello 👋, It's Orbina AI Assistant here! How can I help you today?

Set your initial message

Designed for teams of every scale

Enterprise

Multi-agent Orchestration

Enterprise

Multi-agent Orchestration

Enterprise

Multi-agent Orchestration

Enterprise

Private Cloud / On-Prem Deployment

Enterprise

Private Cloud / On-Prem Deployment

Enterprise

Private Cloud / On-Prem Deployment

SMB

No-code Setup

SMB

No-code Setup

SMB

No-code Setup

SMB

Fast Deployment

SMB

Fast Deployment

SMB

Fast Deployment

Enterprise

Advanced Security & Compliance

Enterprise

Advanced Security & Compliance

Enterprise

Advanced Security & Compliance

Enterprise

Forward-deploy AI Engineers

Enterprise

Forward-deploy AI Engineers

Enterprise

Forward-deploy AI Engineers

SMB

Scalable AI Agents

SMB

Scalable AI Agents

SMB

Scalable AI Agents

SMB

Lower Operational Costs

SMB

Lower Operational Costs

SMB

Lower Operational Costs

Platform Capabilities

The AI orchestration layer behind your operations

The AI orchestration layer behind your operations

Orchestrate agents. Multiple AI agents work together, coordinating tasks and decisions across your entire workflow.

Orchestrate agents. Multiple AI agents work together, coordinating tasks and decisions across your entire workflow.

Manage AI models. Route tasks to the optimal language model based on cost, speed, and accuracy requirements.

Manage AI models. Route tasks to the optimal language model based on cost, speed, and accuracy requirements.

Connect everything. Orbina integrates with CRMs, ERPs, MCPs and custom APIs to unify your data sources seamlessly.

Connect everything. Orbina integrates with CRMs, ERPs, MCPs and custom APIs to unify your data sources seamlessly.

Keep humans in control. Review, approve, or override AI decisions at critical points to ensure accuracy and trust.

Keep humans in control. Review, approve, or override AI decisions at critical points to ensure accuracy and trust.

Deploy anywhere. Run Orbina in public cloud, private cloud, or on-premise infrastructure based on your needs.

Deploy anywhere. Run Orbina in public cloud, private cloud, or on-premise infrastructure based on your needs.

Stay secure & compliant. Built with enterprise security standards and regulatory compliance at its core.

Stay secure & compliant. Built with enterprise security standards and regulatory compliance at its core.

Orbina built to orchestrate customer experience and deliver real business outcomes.

Pricing

Pricing that scales with you.

Start building dashboards for free. Upgrade when you need more data sources and team collaboration.

Starter

For small businesses getting started with AI-powered customer support.

$299

/monthly, starting from

3,000 AI messages/month

50 pages document training

2 AI bots

5 live agent seats

10 channels

Basic reporting

Ticket support

Growth

For growing teams who need more AI capacity and automation in their systems.

$799

/monthly, starting from

Everything in Starter

15,000 AI messages/month

100 pages document training

5 AI bots

1 AI agent

3 AI actions

Advanced

Most Popular

For businesses ready to scale with our advanced AI agent orchestration.

$1,249

/monthly, starting from

Everything in Growth

30,000 AI messages/month

250 pages document training

15 AI bots

5 AI agents

10 AI actions

Priority support

Ready for unlimited scale? Let's design your Enterprise plan.

Everything in Advanced

Everything in Advanced

Everything in Advanced

Unlimited AI actions

Unlimited AI actions

Unlimited AI actions

Dedicated AI engineer

Dedicated AI engineer

Dedicated AI engineer

Self-managed (Private Cloud)

Self-managed (Private Cloud)

Self-managed (Private Cloud)

Unlimited AI agents

Unlimited AI agents

Unlimited AI agents

Multi-LLM management

Multi-LLM management

Multi-LLM management

Frequently asked questions.

Have more questions or need help?

Is Orbina just a chatbot?
icon

No. Orbina is not a chatbot. Orbina is an AI orchestration platform that coordinates multiple AI agents to understand intent, analyze context, make decisions, and take actions. Unlike traditional chatbots that only respond, Orbina automates end-to-end business processes across systems and channels.

What business problems does Orbina solve?
icon

Orbina helps businesses automate customer service, commerce workflows, and document-driven operations. It is commonly used for AI-powered customer support, intelligent document processing (Flux), multilingual customer engagement, and enterprise workflow automation across industries such as insurance, e-commerce, finance, and telecommunications.

Can Orbina integrate with my existing systems?
icon

Yes. Orbina is designed for deep enterprise integrations. It connects seamlessly with CRMs, ERPs, ticketing systems, databases, and internal APIs. This allows AI agents to go beyond conversation and execute real actions, such as updating records, triggering workflows, or resolving requests automatically.

Is Orbina secure and compliant for enterprise use?
icon

Absolutely. Orbina is built with enterprise-grade security and privacy at its core. It supports secure deployments (cloud, private cloud, or on-prem), role-based access control, and data governance practices aligned with GDPR and enterprise compliance standards.

Who is Orbina designed for enterprises or SMBs?
icon

Orbina is designed for both enterprises and fast-growing SMBs. Enterprises benefit from advanced AI orchestration, private deployments, and governance controls, while SMBs can quickly deploy AI agents using a scalable, no-code or low-code approach without sacrificing performance or security.

How is Orbina different from other AI customer service platforms?
icon

Most AI platforms focus on answering questions. Orbina focuses on making decisions and taking action. With multi-agent orchestration, system integrations, and business logic execution, Orbina acts as a digital teammate rather than a simple conversational AI tool.

Frequently asked questions.

Have more questions or need help?

Is Orbina just a chatbot?
icon

No. Orbina is not a chatbot. Orbina is an AI orchestration platform that coordinates multiple AI agents to understand intent, analyze context, make decisions, and take actions. Unlike traditional chatbots that only respond, Orbina automates end-to-end business processes across systems and channels.

What business problems does Orbina solve?
icon

Orbina helps businesses automate customer service, commerce workflows, and document-driven operations. It is commonly used for AI-powered customer support, intelligent document processing (Flux), multilingual customer engagement, and enterprise workflow automation across industries such as insurance, e-commerce, finance, and telecommunications.

Can Orbina integrate with my existing systems?
icon

Yes. Orbina is designed for deep enterprise integrations. It connects seamlessly with CRMs, ERPs, ticketing systems, databases, and internal APIs. This allows AI agents to go beyond conversation and execute real actions, such as updating records, triggering workflows, or resolving requests automatically.

Is Orbina secure and compliant for enterprise use?
icon

Absolutely. Orbina is built with enterprise-grade security and privacy at its core. It supports secure deployments (cloud, private cloud, or on-prem), role-based access control, and data governance practices aligned with GDPR and enterprise compliance standards.

Who is Orbina designed for enterprises or SMBs?
icon

Orbina is designed for both enterprises and fast-growing SMBs. Enterprises benefit from advanced AI orchestration, private deployments, and governance controls, while SMBs can quickly deploy AI agents using a scalable, no-code or low-code approach without sacrificing performance or security.

How is Orbina different from other AI customer service platforms?
icon

Most AI platforms focus on answering questions. Orbina focuses on making decisions and taking action. With multi-agent orchestration, system integrations, and business logic execution, Orbina acts as a digital teammate rather than a simple conversational AI tool.

Frequently asked questions.

Have more questions or need help?

Is Orbina just a chatbot?
icon

No. Orbina is not a chatbot. Orbina is an AI orchestration platform that coordinates multiple AI agents to understand intent, analyze context, make decisions, and take actions. Unlike traditional chatbots that only respond, Orbina automates end-to-end business processes across systems and channels.

What business problems does Orbina solve?
icon

Orbina helps businesses automate customer service, commerce workflows, and document-driven operations. It is commonly used for AI-powered customer support, intelligent document processing (Flux), multilingual customer engagement, and enterprise workflow automation across industries such as insurance, e-commerce, finance, and telecommunications.

Can Orbina integrate with my existing systems?
icon

Yes. Orbina is designed for deep enterprise integrations. It connects seamlessly with CRMs, ERPs, ticketing systems, databases, and internal APIs. This allows AI agents to go beyond conversation and execute real actions, such as updating records, triggering workflows, or resolving requests automatically.

Is Orbina secure and compliant for enterprise use?
icon

Absolutely. Orbina is built with enterprise-grade security and privacy at its core. It supports secure deployments (cloud, private cloud, or on-prem), role-based access control, and data governance practices aligned with GDPR and enterprise compliance standards.

Who is Orbina designed for enterprises or SMBs?
icon

Orbina is designed for both enterprises and fast-growing SMBs. Enterprises benefit from advanced AI orchestration, private deployments, and governance controls, while SMBs can quickly deploy AI agents using a scalable, no-code or low-code approach without sacrificing performance or security.

How is Orbina different from other AI customer service platforms?
icon

Most AI platforms focus on answering questions. Orbina focuses on making decisions and taking action. With multi-agent orchestration, system integrations, and business logic execution, Orbina acts as a digital teammate rather than a simple conversational AI tool.

AI Agent Orchestration for CX that understand, decide, and act.

© 2025 Orbina Yazılım A.Ş. All rights reserved. Orbina is a registered trademark of Orbina Yazılım A.Ş. All other trademarks, service marks, and company names mentioned herein are the property of their respective owners and are used for identification purposes only. By using this site, you agree to our Terms of Service and Privacy Policy. We are committed to protecting your data with industry-leading security standards.

AI Agent Orchestration for CX that understand, decide, and act.

© 2025 Orbina Yazılım A.Ş. All rights reserved. Orbina is a registered trademark of Orbina Yazılım A.Ş. All other trademarks, service marks, and company names mentioned herein are the property of their respective owners and are used for identification purposes only. By using this site, you agree to our Terms of Service and Privacy Policy. We are committed to protecting your data with industry-leading security standards.

AI Agent Orchestration for CX that understand, decide, and act.

© 2025 Orbina Yazılım A.Ş. All rights reserved. Orbina is a registered trademark of Orbina Yazılım A.Ş. All other trademarks, service marks, and company names mentioned herein are the property of their respective owners and are used for identification purposes only. By using this site, you agree to our Terms of Service and Privacy Policy. We are committed to protecting your data with industry-leading security standards.