CXOS

The governed agent platform for the customer-facing enterprise

Put an agent in front of a customer with certainty.

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01 · Channels

WEBSITE

MOBILE APP

INSTAGRAM · FACEBOOK

MARKETPLACES

02 · Guardrails · In

INPUT VALIDATIONCONTENT FILTERRATE LIMIT

03 · Primary orchestrator

Reads intent and behaviour

04 · Agent run

MASTER AGENT

Turns the goal into a coordinated run

DATA AGENT

Gathers history, status and context

ACTION AGENT

Acts in the system, or hands to a person

05 · Knowledge

RAG · FILES · URLS · TEXT

TABLES · WIKI · Q&A

Systems

COMMERCE & ORDERS

CDP · CUSTOMER DATA

CRM · CUSTOMER RECORDS

TICKETING · APPROVAL

A person

HUMAN IN THE LOOP

06 · Guardrails · Out

RELEVANT TOOL USEDHALLUCINATION CHECKRESPONSE VALIDATION

↑ Back to the channel

REPORTING · EVERY CONVERSATION

Conversation volume
Assistant performance
Agent performance
Conversation patterns

READY AGENTS

Ticket resolver
Product recommendation
VIP customer identifier
Order and delivery status
CSAT collector

Same platform, different stackRetail and fashionInsuranceBankingMobility

THE PLATFORM

Everything the agent needs, in one place

Order & Deliverylive

Returnslive

Technical Supportdraft

AI AGENTS

One agent, end to end.

Instructions, knowledge, tools and rules travel together.

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Product catalogueindexed

Return policyindexed

Store locationsstale

KNOWLEDGE BASE

Only what you bind.

Files, pages, tables and wikis, chunked and previewable.

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order_lookupapproved

stock_checkapproved

refund_createapproved

ticket_createneeds review

TOOLS & MCP

Authority per tool.

Any API, any MCP server, approval where money moves.

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Web widgetconnected

Messagingconnected

Marketplacesnot connected

CHANNELS

Every surface, one agent.

Web, mobile, messaging, social and marketplaces.

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A REAL DIFFERENCE

A real difference with CXOS

+Build with CXOS

One agent; not one per channel.

Instructions, knowledge, tools and rules travel together, from the first draft to production.

PILLARS

Two layers carry the whole thing

Conversation Guard reads every message and holds the authority to act. The Proof Loop makes the next version earn its way in.

CONVERSATION GUARD

Autonomy; without losing control.

Nothing spends money without a decision. A rule fires, a person picks it up.

THE PROOF LOOP

Proof of readiness; not a good demo.

Simulation is not a mock. It calls real tools and shows which guardrails would fire, before anything is published.

READINESS

No more it worked in the demo

Ship with a number you can take to a steering meeting.

From the blog

What we have learned putting these in production

Support

•

May 2

Why Chatbots Alone Are No Longer Enough for Modern Businesses

Learn why chatbots alone are no longer enough, and why businesses now need AI systems that can understand context, make decisions, and trigger actions.

Can Ekso

Support

•

Apr 28

Why AI Without Orchestration Fails at Scale

Discover why AI without orchestration fails at scale, and how orchestration helps businesses connect AI models, workflows, systems, and actions more effectively.

Can Ekso

Product

•

Apr 25

The Future of Multi-Agent Systems in Business

Explore the future of multi-agent systems in business, how they work, why they matter, and where organizations are using coordinated AI agents at scale.

Can Ekso

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Start with one concrete workflow.

A document flow, a conversation line, an approval process. Live in weeks.

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